Citizens Advice Newcastle
Free, confidential and impartial advice on debt, benefits, housing and consumer problems, based in the City Library.
About Citizens Advice Newcastle
Citizens Advice Newcastle provides free, confidential, independent and impartial advice to people in the city, covering debt and money, benefits, housing and consumer issues, including disputes with traders. Its advice line runs Monday to Friday from 10am to 4pm.
The service is based on the fourth floor of the City Library in the Charles Avison Building on New Bridge Street West, with a weekday drop-in from 10am to midday that prioritises people who cannot get advice by phone, email or online. The building has wheelchair access and an induction loop. Services have been restricted by a shortage of volunteer advisers, so check the website before visiting.
Featured in These Guides
Blog posts and guides that feature Citizens Advice Newcastle.

How to Find a Good Tradesperson in Newcastle City Centre
Hiring a plumber, electrician or builder for a city-centre flat? How to check Gas Safe, NICEIC and TrustMark credentials, compare quotes, get the right consents in Grainger Town and where to turn if a job goes wrong.

Best Solicitors in Newcastle City Centre
Quayside and Gallowgate firms for wills, probate and family law, a Westgate Road practice for crime and divorce, and free advice from Citizens Advice and a university law clinic: where to find legal help in Newcastle city centre.
More Community in Newcastle City
Northern Stage
Producing theatre at Barras Bridge by Haymarket, with free creative courses for young people aged 13 to 17 alongside its programme of shows.
Live Theatre
New-writing theatre on Broad Chare by the Quayside, running free term-time youth theatre groups for 10 to 16-year-olds and a young company for 17 to 25s.
Discovery Museum
Free museum of Tyneside science, industry and local history, built around the record-breaking steam turbine ship Turbinia.
Never miss what’s on
Join the weekly Newcastlecity.live digest — the best events, news and local tips, straight to your inbox. Free, one email a week.
What's On
Community Kitchen at Star and Shadow
Food served from 6:00 PM · Star and Shadow Cinema, Warwick Street, Newcastle upon Tyne, NE2 1BB
Courtney Barnett
7:30 PM · Sage One, The Glasshouse International Centre for Music, St Mary's Square, Gateshead Quays, Gateshead, NE8 2JR
The Cloaked Table
7:30 PM · Wylam Brewery, Palace of Arts, Exhibition Park, Newcastle upon Tyne, NE2 4PZ